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This store has earned the following certifications.
✅ ALL-SEASON WARMTH - Our Twin all-season feather-down comforter, 68*90 inches and 35 oz fill weight, ensures you stay cozy and comfortable year-round. Experience the perfect balance of airy lightness and delightful warmth, a comfort you’ll treasure throughout the seasons.
✅ ULTRA COMFORTABLE - Filled with responsibly sourced feather and down (50% Down Fiber, 25% Down, 15% Feather Fiber, 10% Feathers), this premium comforter is quilted in 3D baffle boxes to prevent clumping and resist flattening over time. Enjoy a deep, peaceful sleep without feeling stuffy.
✅ ULTRA-PLUSH LIKING - Our SLIENT duvet cover is made from OEKO-TEX-certified cotton blend fabric, offering ultra-soft, breathable, and noiseless warmth. Wrap yourself in gentle, airy comfort, promoting sweet dreams all year round. Reinforced with double-stitched seams, it maintains its shape and durability over years of use.
✅ EASY TO CARE FOR - Machine wash in cold water on the gentle cycle with your favorite detergent. Air or line drying is recommended to avoid damaging the down and feather fibers. For fluffing, tumble dry on low heat with dryer balls or clean tennis balls, which can return your duvet to its original softness.
✅ TRUST AND SECURITY - Cloudown has been dedicated to hotel-quality down bedding for over 40 years. Our commitment to high-quality products and excellent customer service is unmatched. If you are unsatisfied for any reason, contact us for a solution.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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